Privacy Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Vitamin Pit Stop and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Vitamin Pit Stop believes that customer conduct violates applicable law or is harmful to the interests of Vitamin Pit Stop and its subsidiaries.



  • Privacy Policy
  • What information do we collect? 

    We collect information from you when you register on our site or place an order. 

    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

    What do we use your information for? 

    Any of the information we collect from you may be used in one of the following ways: 

    To personalize your experience
    (your information helps us to better respond to your individual needs)

    To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

    To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

    To process transactions

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


    To administer a contest, promotion, survey or other site feature


    To send periodic emails

    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.



    How do we protect your information? 

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies? 

    Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

    We use cookies to help us remember and process the items in your shopping cart.

    Do we disclose any information to outside parties? 

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links 

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

    As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into the to the 'My Account' page.

    Childrens Online Privacy Protection Act Compliance 

    We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Online Privacy Policy Only 

    This online privacy policy applies only to information collected through our website and not to information collected offline.

    Terms and Conditions 

    Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website athttp://www.vitaminpitstop.com

    Your Consent 

    By using our site, you consent to our websites privacy policy.

    Changes to our Privacy Policy 

    If we decide to change our privacy policy, we will post those changes on this page. 

    Contacting Us 

    If there are any questions regarding this privacy policy you may contact us using the information below. 

    http://www.vitaminpitstop.com
    270 N El Camino Real, Ste. F105
    Encinitas, CA  92009
    720-463-3198

    customerservice@vitaminpitstop.com

    *If you are currently being contacted by another USANA Associate, please get back in touch with them to give you more information and to answer your questions.



  • Return Policy
  • We would like you to be completely satisfied with every item that you purchase from Vitamin Pit Stop. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping and handling charges which are non-refundable.

    • All products must be returned unopened in original packaging.

    • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
    • For your protection, we recommend that you use UPS or Insured USPS for your return. Ship the return package to:

           Vitamin Pit Stop
           270 N El Camino Real, Ste. F105
           Encinitas, CA  92009

    • Keep the Return Tracking Number from the package you are returning to ensure that the package is received.
    • You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.
    • Please carefully package the product to ensure it is returned in good condition. We must physically receive the return within the 30 day period. Vitamin Pit Stop reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. 
    • Please email us at customerservice@vitaminpitstop.com to initiate your return.